How can I utilize my pending hours if my project gets completed before schedule?

Since you buy hours on monthly basis at the time of hiring a resource, it is possible that either a project can finish before time or after time. Your un-utilized hours can be used effectively by using it for next month. It will be carry forwarded provided the number of hours does not exceed 50. Also we do not charge for extra hours to the tune of 15% of the total hours if the project lasts a little long then the number of hours you bought.

I am not sure how many hours will my project take to execute. In that case how do it determine how many hours should I buy?

In that case, you can always send us your requirement specification. We will analyze your needs and shall give you a fixed price for the project once the scope of work is freezed and then shall accordingly ask you to buy the number of hours.

What is the skill set of designers & programmers?

Depending on your requirements, we can accordingly provide resources which are fairly skilled in those areas. Typical skill set of programmers can be ASP.NET, PHP, MY SQL, MS SQL, ORACLE, Visual Basic, Visual C++, Java, etc... while for designers, it can be HTML, DHTML, Dream weaver, Photoshop, Flash, etc...

What is the startup process?

You need to first decide how many hours you will be needing for your project and need to accordingly make the payment. We will hire / allot from our pool of resources to you who will be working solely for your work that will be assigned by you.

Is hiring a team cheaper or getting a fixed price project to be executed will be cheaper?

Hiring a team can be a lot cheaper if the project requirements are not clear and are subject to changes. However if the requirements are clear, you can go for a fixed price quote so that you can finish the projected in a fixed timeline. If you are expecting any repeat business/work, it is advisable to hire a team.

How can I get the progress report of the work assigned by me?

Your team will be asked to send a daily report in which they will be mentioning the milestones achieved on that day, what were the technical problems that are solved and which one requires R & D.

What if the programmer or a designer is slow in his work and takes more time to finish the work?

Generally this does not happen since the milestones are decided based on mutual understanding between you and your team. Also you are updated daily by way of status report.

What happens if the person working on my project suddenly quits your company?

Every employee has a one month's notice period before quitting the company. The project manager (Yes, every programmer working for you has a project manager who is continuously monitoring the programmer), immediately assigns a new person to you team. The project manager also ensures that the new person gets all the background knowledge of the project and becomes productive ASAP. All this is transparent to you.

How safe will my business concepts, information, etc... be?

When you decide to hire a person/team, we ask the resources to sign a Non Disclosure Agreement. All the work that is done/executed, all the source files, etc... will be your property only and under no circumstances, your data/information is disclosed.

What if the hired employee leaves? What about the knowledge transfer?

Our company policy gives us flexibility to cope up with the above situation. All the employees are required to give a month's notice before resigning. During that course of time, a competent replacement is arranged by us for easy knowledge transfer so that your project/work does not suffer and is executed as per the schedules.

If I am not satisfied with the work, can I change my designer/programmer?

Generally it will not happen. However if such circumstances do come, we will arrange for the replacement.